Shipping Policy

Thank you for choosing MellowSteam for your garment care. We strive to provide you with a smooth and efficient shipping experience.

Shipping Information

• We offer free UK delivery on all orders totalling £50 or more.
• Orders are processed within 1–3 business days of payment confirmation.
• Estimated delivery is 3–5 business days after dispatch via UPS (may vary by destination).
• Tracking information will be provided via email once your order has shipped.

Shipping Delays

We are not responsible for delays caused by carriers, customs, or events outside our control. International customers are responsible for any import duties and taxes. If you experience a delay, we recommend checking with the carrier for the most accurate updates.

Contact Us

If you have any questions or need further assistance regarding your order or shipping, please feel free to contact us:

Email: support@mellowsteam.com
Phone: +1 (386) 732-6096
Address: Mellow Commerce Limited, Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong

Thank you for your understanding and support!